Return Policy - Printed Today

02080771994

Return Policy
At AA PRINTERS LIMITED, we want you to be satisfied with your purchase. Please read our return policy carefully before requesting a return or refund.

1. Return Period
Customers may request a return within 14 days of receiving the product.
To be eligible for a return, the item must be unused and in the same condition in which it was received, unless the item is faulty, damaged, or incorrect.

2. Non-Returnable Items
Because many of our products are custom-made, personalised, or printed to order, these items are generally non-returnable and non-refundable, unless:
the item arrives damaged
the item is faulty
the wrong item was sent
there is a proven production error

3. Return Shipping Costs
If the return is due to a customer change of mind, the customer is responsible for return shipping costs.
If the item is faulty, damaged, incorrect, or affected by our production error, we will cover the return shipping cost where applicable, or arrange a suitable resolution.

4. Refund Time Frame
Once the returned item has been received and inspected, we will notify you of the outcome.
If approved, refunds are usually processed within 5 to 10 working days.

5. Refund Method
Refunds will be issued using the same payment method originally used for the purchase, unless otherwise agreed.

6. Damaged or Incorrect Items
If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible and provide:
your order number
a description of the issue
clear photos showing the problem
This helps us review and resolve the issue quickly.

7. Contact Details
For return or refund queries, please contact:
AA PRINTERS LIMITED
Company Registration Number: 09675861
Registered Office: Suite 22c, City Tower, Piccadilly Plaza, Manchester, Lancashire M1 4BT
Phone: +44 208 077 1994

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